IREP CHATBOT SOLUTION
Grow your sales. Make your brand speak up. Let iRep automate for you.
FROM CHAT TO CONVERSION
Are you currently experiencing high numbers of cart abandonment? Maybe you're shorthanded and unable to answer all customers' queries, resulting in lost of opportunities? Tired of scattered customer touch points? We have the right solution for your business! Introducing iREP - Intelligent Responsive Engagement Platform.
HOW IREP CAN HELP
Build relationships in real-time and respond to your customers at scale. Start making sales even while you're sleeping!
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FEATURES YOU WILL LOVE
24/7 Virtual Assistant
Automated virtual sales assistant provides personalized shopping experience to your customers, on time, all the time.
Retargeting of Ads
Touch base with users who have chatted with your bot before, and send them personalised offers to convert them into customers.
Multilingual AI
iRep Natural Language Processing (NLP) engine understands multiple languages including English, Malay, and more.
Contextual Memory
iREP’s memory retention technology consists of learning abilities enabling the bot to memorise new questions and respond to it.
Human Escalation
Connect with live sales agents to resolve unanswered or difficult questions addressing all customer complaints.
Reduce Cart Abandon
Reduce cart abandonment by re-engaging with shoppers abandoning their carts. Nudge customers through triggered chat.
USE CASES OF IREP CHATBOT
ABANDONED SHOPPING CARTS
You were that close to a sale but perhaps there are insufficient information to close the deal. iREP is trained to probe the issue, resolve the obstacle and incentivise the client to complete the sale.
Click Here for a Live Demo!
Experience iREP Chatbot live in action. No obligations and it’s FREE.
BENEFITS FOR YOUR BUSINESS
iREP Chatbot is a framework designed to personalise every juncture of your customers' purchase journey, from acquisition to advocacy, achieving measurable results.
Increase Sales
Capture leads
Cross-sell and up-sell
Drive sales conversion
Reduce Costs
Fewer manpower
Improve customer experience
Drive sales conversion
Customer Retention
Drive brand advocacy
Re-engage customer
Boost customer loyalty
